Terms of service

TERMS OF SERVICE

Last updated: August 29, 2026

1. ABOUT NIXORASTORE

These Terms of Service (“Terms”) govern your access to and use of the NixoraStore website and online store, including the products, content and services available through the website.

NixoraStore is operated by:

NixoraStore
Owner: Nikita Maksymtsov
Address: Obrońców Westerplatte 3/7a, 40-336 Katowice, Poland
Email: maksimtsov2006@gmail.com
Phone: +48 788 131 071

By accessing or using our website, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the website.

Nothing in these Terms limits any mandatory rights you have under applicable consumer protection law.

2. ELIGIBILITY AND ACCOUNT

You must be legally capable of entering into a contract under the laws applicable to you in order to make a purchase from our store.

When using our website or placing an order, you agree to provide accurate and complete information, including your name, email address, billing information, shipping information and payment information where required.

You are responsible for maintaining the security of any account credentials associated with your account.

3. PRODUCTS

We make reasonable efforts to ensure that product descriptions, specifications, images and other product information are accurate.

Actual product colours and appearance may vary depending on your device and screen settings.

We reserve the right to correct errors, update product information and discontinue products. Such changes do not affect orders that have already been accepted, except where correction or cancellation is required by law.

All products are subject to availability.

4. ORDERS

When you place an order through our website, you are submitting an order to purchase the selected products.

After you submit an order, you will receive an order confirmation by email.

An order becomes binding in accordance with the applicable law and the information provided during checkout.

We may refuse or cancel an order in limited circumstances, such as where a product is unavailable, there is an obvious pricing or product-information error, or there is reason to suspect fraudulent activity.

If we cancel an order after payment has been received, we will refund the amount paid using the original payment method, unless otherwise agreed or required by law.

5. PRICES AND PAYMENT

All prices displayed on our website are stated in the currency shown at checkout.

The total price payable by you, including applicable taxes, delivery charges and other mandatory charges, will be displayed before you place your order.

Available payment methods are shown during checkout.

You confirm that you are authorised to use the payment method selected for your purchase.

Promotional prices, discounts and offers may be subject to additional terms displayed with the relevant promotion.

A promotional discount does not remove or limit any mandatory consumer rights.

6. SHIPPING AND DELIVERY

We ship products according to the shipping information displayed on our website and at checkout.

Estimated delivery times and shipping charges are provided before the order is placed where applicable.

Unless otherwise stated, delivery times are estimates and may vary due to the destination, carrier operations, customs procedures or other circumstances.

We will provide tracking information where tracking is available.

If a delivery is significantly delayed or does not arrive, please contact us at maksimtsov2006@gmail.com so that we can investigate the shipment.

Nothing in these Terms excludes or limits our responsibilities regarding delivery under applicable consumer law.

For full information, please see our Shipping Policy.

7. RETURNS, WITHDRAWAL AND REFUNDS

Consumers in the European Union have statutory consumer rights, including the right of withdrawal for eligible distance contracts.

Details of the statutory right of withdrawal, our additional 30-day return policy, return procedures and refunds are provided in our Returns & Refund Policy.

Nothing in these Terms limits or excludes mandatory statutory consumer rights.

8. LEGAL GUARANTEE AND PRODUCT CONFORMITY

If a product is defective or does not conform to the applicable contract or legal requirements, you may have statutory rights including, depending on the circumstances, repair, replacement, price reduction or a refund.

These statutory rights are separate from and are not limited by any voluntary return policy offered by NixoraStore.

9. INTELLECTUAL PROPERTY

All content available through our website, including our branding, logos, text, graphics, photographs, videos, designs and other materials, is owned by or licensed to NixoraStore unless otherwise stated.

You may access and use the website for personal and lawful purposes.

You may not reproduce, distribute, modify, publish, sell or commercially exploit our content without our prior written permission, except where permitted by applicable law.

10. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, applications or services.

We are not responsible for the content, availability, privacy practices or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. SHOPIFY

Our online store is hosted by Shopify.

Shopify provides the e-commerce platform that allows us to offer our products and services online.

Your purchase is made directly with NixoraStore. Shopify is not the seller of the products offered through our store.

12. PRIVACY

Your use of our website and our processing of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that you have been provided with information about how your personal information is collected and processed.

13. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

We may temporarily suspend or restrict access for maintenance, security, technical reasons or other legitimate reasons.

14. ERRORS AND CORRECTIONS

We make reasonable efforts to ensure that information on our website is accurate.

However, typographical errors, technical errors, inaccurate prices or other errors may occasionally occur.

Where permitted by law, we may correct such errors.

If an obvious error materially affects an order and the applicable law permits cancellation or correction, we will contact you where reasonably possible.

15. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including mandatory consumer rights.

To the fullest extent permitted by law, NixoraStore is not responsible for losses that are not reasonably foreseeable or directly caused by our breach of these Terms.

Nothing in these Terms affects your statutory rights as a consumer.

16. EVENTS BEYOND OUR CONTROL

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, government actions, major disruptions to transportation or communications networks, or similar events.

Where applicable, we will take reasonable steps to minimise the impact on your order.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, legal requirements or business practices.

The version published on this page is the current version.

Changes will not affect rights arising from orders already placed unless required by law.

18. GOVERNING LAW AND CONSUMER RIGHTS

These Terms are governed by the laws applicable to NixoraStore and its operations in Poland.

However, if you are a consumer living in another European Union Member State, nothing in these Terms is intended to deprive you of the mandatory consumer protections granted to you under the laws that apply to your consumer relationship.

Any mandatory rights you have under applicable consumer protection law remain unaffected.

19. CONTACT INFORMATION

For questions regarding these Terms, orders or our Services, contact:

NixoraStore
Owner: Nikita Maksymtsov
Obrońców Westerplatte 3/7a
40-336 Katowice
Poland

Email: maksimtsov2006@gmail.com
Phone: +48 788 131 071