Privacy policy
PRIVACY POLICY
Last updated: August 29, 2026
NixoraStore (“NixoraStore”, “we”, “us” or “our”) operates this online store and website, including all related pages, content, features, products and services (the “Services”).
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, use our Services, place an order, create an account, contact us or otherwise interact with NixoraStore.
By using our Services, you acknowledge that you have read this Privacy Policy. We process personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where applicable.
1. Personal Information We Collect
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact and identification information
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Other information you provide when contacting us
Order and transaction information
- Products ordered or viewed
- Order number
- Order history
- Payment status
- Shipping and delivery information
- Returns, refunds or exchanges
- Information provided in connection with customer support
Payment information
Payments are processed through third-party payment providers. We may receive information necessary to confirm and process a transaction, such as payment status, transaction reference and payment method. We do not generally store complete payment card details on our own systems.
Account information
If you create an account, we may collect your email address, account information, preferences and other information necessary to manage your account.
Device and technical information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Network information
- Referring website
- Pages visited
- Date and time of visits
- Interaction with our website
Cookies and similar technologies
We use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve our Services and, where permitted by law, support advertising and marketing activities.
Where consent is required by law, non-essential cookies and similar technologies will only be used after the required consent has been obtained.
2. How We Use Personal Information
We may use personal information for the following purposes:
Processing orders and providing Services
We use information to:
- process and fulfill orders;
- process payments;
- arrange shipping and delivery;
- provide order confirmations and updates;
- process returns, refunds and exchanges;
- provide customer support;
- manage customer accounts.
Improving our website and Services
We may use information to understand how customers use our website, improve its functionality, develop products and services, and improve the shopping experience.
Marketing and advertising
Where permitted by law, we may use personal information and information about interactions with our website to provide marketing communications and personalized advertising.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Where consent is required, we will obtain consent before carrying out the relevant processing.
Security and fraud prevention
We may process information to detect, prevent and investigate fraud, unauthorized transactions, security incidents and other unlawful or harmful activity.
Legal and regulatory obligations
We may process and retain information when necessary to comply with applicable laws, respond to lawful requests from public authorities, establish or defend legal claims, resolve disputes, or enforce our agreements and policies.
3. Legal Bases for Processing
Where GDPR applies, we process personal information on one or more of the following legal bases:
- Performance of a contract — for example, processing and fulfilling an order you place with us.
- Legal obligation — where processing is required by law, including accounting and tax obligations.
- Legitimate interests — for example, website security, fraud prevention, improving our Services and protecting our legal rights, provided that those interests are not overridden by your rights and freedoms.
- Consent — where we rely on your consent, such as certain marketing communications or non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4. How We Share Personal Information
We may share personal information with trusted third parties where necessary to provide our Services, including:
- Shopify, which hosts and supports our online store;
- payment processors and financial service providers;
- shipping and fulfillment providers;
- technology and IT service providers;
- customer support providers;
- analytics and advertising service providers;
- fraud prevention and security providers;
- professional advisers, where necessary;
- public authorities or law enforcement where required by law.
We only share information to the extent reasonably necessary for the relevant purpose and in accordance with applicable law.
5. Shopify
Our store is hosted by Shopify.
Shopify may process personal information in connection with the operation of our store and the provision of Shopify services. Shopify may also process information according to its own privacy policies and legal obligations.
For more information, please review Shopify’s privacy information:
6. Advertising and Analytics
We may use third-party analytics and advertising services, including services provided by companies such as Google and Meta, to measure website activity, understand advertising performance and show relevant advertisements.
These services may use cookies, pixels, tags or similar technologies.
Where required by applicable law, we obtain consent before using non-essential tracking technologies.
You may be able to control certain advertising or cookie preferences through your browser, device settings or the relevant service provider.
7. International Data Transfers
Some of our service providers may process personal information outside the European Economic Area.
Where personal information is transferred outside the EEA, we rely on appropriate safeguards required by applicable data protection law, such as an adequacy decision or appropriate contractual safeguards, where applicable.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide our Services;
- complete transactions;
- maintain business and accounting records;
- comply with legal obligations;
- prevent fraud;
- resolve disputes;
- establish or defend legal claims;
- enforce agreements.
Retention periods may vary depending on the type of information and the applicable legal requirements.
9. Your Data Protection Rights
Where GDPR applies, you may have the following rights, subject to applicable legal limitations:
- Right of access — to obtain information about whether and how we process your personal information.
- Right to rectification — to request correction of inaccurate or incomplete information.
- Right to erasure — to request deletion of your personal information in certain circumstances.
- Right to restriction — to request restriction of processing in certain circumstances.
- Right to object — to object to certain processing, including certain direct marketing activities.
- Right to data portability — to receive certain personal information in a structured, commonly used and machine-readable format.
- Right to withdraw consent — where processing is based on consent.
These rights are not absolute and may be subject to legal exceptions.
10. Marketing Communications
If you receive marketing communications from us, you may unsubscribe at any time by using the unsubscribe option in the relevant communication.
Even if you unsubscribe from marketing communications, we may still contact you with non-marketing messages relating to your orders, account, payments, security or other necessary service matters.
11. Children’s Privacy
Our Services are not intended for children who are unable to lawfully enter into transactions under applicable law.
We do not knowingly collect personal information from children where prohibited by law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.
12. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements or business practices.
When we make changes, we will update the “Last updated” date at the top of this page.
14. Contact
If you have questions about this Privacy Policy or want to exercise your applicable data protection rights, contact us:
NixoraStore
Owner / Data Controller: Nikita Maksymtsov
Email: maksimtsov2006@gmail.com
Phone: +48 788 131 071
Address: Obrońców Westerplatte 3/7a, 40-336 Katowice, Poland
Where applicable, you also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.